Etheroute ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.
When you create an account, we collect:
To process withdrawals, we collect and store:
We automatically collect certain technical information:
We use collected information for:
All sensitive information, including passwords and wallet addresses, are encrypted both in transit and at rest using industry-standard encryption protocols.
Access to user data is restricted to authorized personnel and systems necessary to provide the Service. We implement multiple security layers including firewalls and access controls.
While we implement comprehensive security measures, no system is 100% secure. We cannot guarantee absolute security of your information.
We retain user data for as long as necessary to provide our Service and maintain transaction records. Transaction history may be retained for compliance and dispute resolution purposes.
When you withdraw cryptocurrency, your transaction data is recorded on the blockchain, which is public and immutable. This is beyond our control.
We use blockchain RPC providers to verify transactions. These providers may collect IP addresses and usage data according to their privacy policies.
We may use third-party service providers for infrastructure and support. These providers are contractually obligated to protect your information.
You can request access to your account information at any time through your account dashboard.
You may request deletion of your account and associated data. However, we may retain transaction records as required by law.
Cryptocurrency transactions are pseudonymous but not anonymous. Your wallet addresses and transaction amounts are visible on the blockchain, even though your username is not directly linked.
Our Service is not intended for children under 18 years of age. We do not knowingly collect information from children. If we become aware of any such collection, we will delete the information immediately.
Our servers are located in the United States. By using our Service, you consent to the transfer of your information to the United States, which may have different privacy protections than your home country.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy and updating the "Last Updated" date. Your continued use of the Service constitutes acceptance of the updated Privacy Policy.
We comply with applicable data protection laws and regulations. We may disclose information when required by law, such as in response to subpoenas, court orders, or government requests.
In the event of a data breach involving your information, we will notify you as soon as possible via email or account notification.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@etheroute.io
If you are a California resident, you have the right to request information about the categories of personal information we collect and the purposes for which we use it.